With over four years’ retail experience at Holland & Barrett, I deliver excellent customer service, offer expert product advice, and support diverse shoppers using English, Farsi, and Arabic. I am adaptable, team-oriented, and passionate about helping customers in fast-paced retail environments.
Carried out a wide variety of specialist training with Holland and Barrett qualifying me in Level 2 Nutrition. Assisted non-English speaking customers by providing translation services in Farsi and Arabic, and supported them with a wide range of technical and complex medicinal products. Demonstrated strong teamwork skills by actively collaborating with colleagues to deliver exceptional customer service. My contributions to an efficient team dynamic helped create a positive and supportive atmosphere for both customers and staff.
Played a key role in organizing and coordinating running events at various locations, developing expertise in event logistics and strengthening teamwork abilities. Developed strong communication and people-management skills through interacting with participants, volunteers, and event staff.