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Malak Sadeghi

Biomedical Science student passionate about beauty, skincare, wellness & customer service with retail experience.
About

With over four years’ retail experience at Holland & Barrett, I deliver excellent customer service, offer expert product advice, and support diverse shoppers using English, Farsi, and Arabic. I am adaptable, team-oriented, and passionate about helping customers in fast-paced retail environments.

Previous Brands
Holland & Barrett
Run Through
Work Experience
Retail Stores
Mar ‘22 - Now
Holland & Barrett

Carried out a wide variety of specialist training with Holland and Barrett qualifying me in Level 2 Nutrition. Assisted non-English speaking customers by providing translation services in Farsi and Arabic, and supported them with a wide range of technical and complex medicinal products. Demonstrated strong teamwork skills by actively collaborating with colleagues to deliver exceptional customer service. My contributions to an efficient team dynamic helped create a positive and supportive atmosphere for both customers and staff.

Event Assistant
Sep ‘21 - Feb ‘22
Run Through

Played a key role in organizing and coordinating running events at various locations, developing expertise in event logistics and strengthening teamwork abilities. Developed strong communication and people-management skills through interacting with participants, volunteers, and event staff.

Retail Experience
Responsibilities
Upselling
Product demos
Returns & Exchanges
Online orders fulfilment
Transactions
Cash register
Product setup
Product labelling
Stock control
Order preparation
Open/closing store
Languages
Persian - Native
English - Fluent
Arabic - Fluent
Education & Training
University of Westminster
Unknown - ‘27
Biomedical Science
BSc
North West College
Unknown - ‘24
Applied Science
BTEC Science
New City College
Unknown - ‘22
5 GCSES, Math, English, Double sience, Sociology
GCSES