Anastasiia Petrova
Luxury retail and sales professional based in Paris, with experience in fine jewelry, fashion, accessories, real estate and team coordination. My background combines high-value sales, international client relations, CRM, negotiation and daily operational management. I have worked with demanding clientele in luxury retail environments, including Printemps Haussmann and Saint-Tropez, while also developing experience in onboarding, team supervision and process improvement through previous management and assistant management roles. Fluent in French and English, and native in Russian and Ukrainian, I am comfortable working in international and multicultural environments. I am now looking to take the next step in my career, with a particular interest in Assistant Store Manager, Store Manager, Retail Operations and commercial management opportunities within luxury and premium brands.
Sales role in a fine jewelry boutique, serving high-net-worth local and international clients. • Advised clients on high-value jewelry and presented pieces from first contact to purchase • Handled the daily opening and closing count of every piece, plus periodic full inventory checks • Managed the receipt and dispatch of jewelry items, keeping stock records accurate • Maintained visual merchandising and display of the collection • Took care of daily boutique administration and reporting
Sales role in a temporary pop-up boutique for a Greek handbag brand. • Advised clients and sold handbags in a short-term retail setting • Operated the cash register and processed payments • Carried out stock counts and inventory checks • Prepared sales reports
Seasonal sales role in a multi-brand luxury boutique at Loulou restaurant, Saint-Tropez area, serving a predominantly international, high-end clientele in a fast-paced, high-traffic setting. • Advised and sold across ready-to-wear, jewelry and accessories • Handled visual merchandising and display of the collection, including high-value jewelry • Introduced an inventory tracking system in a boutique that had none: counted every item, logged boutique vs. stock quantities, and kept a shared team log updated with every movement of pieces • Carried out regular stock counts and replenishment
Waitress at a Paris jazz club and restaurant. • Welcomed and served French and international guests in French and English, keeping service standards high during busy evenings • Worked with the restaurant's accounting program • Built hands-on knowledge of French guests' tastes, expectations and service culture
Sales role in a jewelry boutique in Kyiv. • Advised clients on jewelry selection and presented pieces • Handled visual merchandising and display • Carried out jewelry stock counts and inventory checks
Sold residential property to private clients in Odesa, from first contact and property presentation to contract signing. • Built a client database of 2,000+ contacts through online advertising campaigns and active prospecting •Actively managed leads, client records and follow-ups in a CRM system • Introduced auction-style sales as a new technique for closing deals • Handled contracts and resolved client issues through to completion • Ranked among the top agents in the company and was invited to teach at the company's Star Academy for new realtors
Combined agent sales with office coordination at a real estate agency. • Created online marketing content and prepared real estate contracts • Acted as the link between the agency owners and the team of agents • Introduced new office procedures and processes • Achieved the highest total sales volume in the company over the period of employment
Managed daily operations of a high-volume beach club during the summer season, supervising a team of 15+ per shift. • Monitored service quality and guest satistaction, and coordinated tood and drink delivery to guests • Trained new employees and tracked the performance of the existing team • Kept the venue, restrooms and facilities in order during peak hours • Placed orders with suppliers for household and operational supplies as stock ran low • Reconciled cash registers at shift close and assisted with staff scheduling • Resolved guest conflicts on the spot
Seasonal guest-facing roles, two months each summer in 2015 and 2016: waiter at Residence Odesskij Dvorik and hostess at Synergy Group (sea-view terrace restaurant).