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Sarah Kennouche

Currently a Sales Advisor
About

I have strong customer-facing experience, including my current role as a Sales Advisor at Case Luggage, where I provide excellent customer service, maintain store organization, and consistently exceed sales targets. My previous role as a Customer Service Agent at Blackjack Promotions further developed my skills in assisting customers and resolving queries efficiently. I am highly motivated, results-driven, and dedicated to delivering exceptional customer experiences.

Previous Brands
Blackjack Promotions
Case Luggage
Work Experience
Sales Advisor
Jul ‘23 - Dec ‘24
Case Luggage

- Provided excellent customer service, assisting customers with product selection and inquiries. - Maintained store appearance and organized merchandise displays. - Processed customer transactions accurately and efficiently using the point-of-sale system. - Consistently met and exceeded monthly sales targets.

Retail Experience
Retail Category
Luxury
Work Environment
Travel retail
Product Category
Other
Responsibilities
Client Help
Greeting
Complaint handling
Upselling
Transactions
Cash register
Returns & Exchanges
Client Advising
Product demos
Product labelling
Delivery processing
Stockroom management
Store Maintenance
Languages
English - Fluent
Education & Training
Brunel University
‘23 - ‘26
BSc
Economics and Management
Greenwich University
‘22 - ‘23
Foundation Year
Business and Management
Lampton School
‘20 - ‘22
A-Levels
Psychology, Economics and Sociology