Safaa Bdour

Organised, reliable, resourceful, ambitious, attentive,

With extensive experience in managing retail and event operations, I excel in customer service, store maintenance, and social media marketing. Skilled in upselling and complaint handling, I adapt quickly to diverse retail settings, ensuring smooth and efficient shop floor management. Fluent in basic Arabic and English.

Previous Brands
Arab women of the year awards
Bubble chai
Bubble Tea
charted projects
Divine touch salon
Hilton Garden Inn Hotel
London fashion events
Naiomis trending
Work Experience
Social media assistant
Oct ‘22 - Feb ‘24
charted projects

In this job I took control of their social media pages and was in charge of creating and posting content daily/weekly.

F&B Team Member
Aug ‘22 - Dec ‘22
Hilton Garden Inn Hotel

Took control of different sections in the hotel and was placed in a variety of different stations and different floors to work in each week I was handling customers and making beverages and helping with any difficulties needed.

Social Media Manager
Nov ‘21 - Mar ‘22
Naiomis trending

I created content for their social media and was in control of making sure the models knew what they where doing I also made sure the dj understood their role. Ontop of that I helped lead people to their seats and greet people at the front entrance.

Apr ‘21 - Apr ‘22
Bubble Tea

I made the drinks. Took care of the money at the till. Took orders etc. I did everything needed in the shop as their would only be one person working in the shop at a time. So I was the only person in the whole shop when no customers where about

Social Media Marketing Manager
Feb ‘21 - May ‘22
London fashion events

This company plans fashion events and shows. I ran their social media accounts and created their brand logo. This involved in controlling their Instagram dm's, posts and stories as well as all their other social medias.

Stylist Internship
Jan ‘20 - Dec ‘20
Divine touch salon

Worked at front desk answered calls and greeted customers. Helped out some of the hairdressers by washing the clients hair and drying it.

Social media manager
May ‘19 - Now
London Arabia Organisation

Within this job I was assisting with setting up the event and made sure everything went accordingly to the event manager and CEO of the company Mr Omar Bdour’s expectations. Ontop of this I helped keep people on track and controlled the social media mainly focusing on Instagram posts and stories for the day of the event.

Intern (event officer)
Jan ‘19 - Dec ‘19
Arab women of the year awards

Using content and templates provided, create and send e-marketing communications. Provide input into template design and layout. Help with social media. Contributed in the Fashion Show by getting the models ready and assisting the designers backstage. Set up and got everything ready for the event with a team of people.

Retail Experience
Retail Category
Work Environment
Client Help
Complaint handling
Client Advising
Health & safety
Open/closing store
Store Maintenance
Order preparation
Stock control
Education & Training
The Global Academy
‘21 - ‘24
Master of Education
Rooks Heath College
‘15 - ‘21
GCSE in English, Maths, French, Geography, Drama