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Open to Permanent
Open to Permanent

Destine Mibanzo

Reliable, confident and customer-focused, with experience in front-of-house, events and hospitality
About

I bring strong retail and customer service experience from busy roles at Powerleague Finchley and Jump In Trampoline Park, confidently handling bookings, enquiries, sales, and transactions. I excel in fast-paced environments, adapt quickly, and consistently deliver attentive, professional service to ensure every customer leaves satisfied.

Previous Brands
Powerleague Finchley
Tottenham Hotspur Stadium
Jump In Trampoline Park
Work Experience
Team Member
Sep ‘24 - Now
Powerleague Finchley

Manage pitch bookings and coordinate customer enquiries. Handle parties and client follow-ups, ensuring a smooth experience. Respond to emails, process payments, and serve customers in a professional manner.

Crew Member
Oct ‘22 - Feb ‘24
Jump In Trampoline Park

Led children's parties and supervised activities, ensuring safety and enjoyment. Worked across multiple departments including reception, bar, and trampoline areas. Served food, drinks, and beverages while maintaining high customer service standards.

Steward
Jul ‘22 - Apr ‘25
Tottenham Hotspur Stadium

Assisted with crowd management and safety during Premier League matches, concerts, and major events. Provided clear guidance and support to visitors, ensuring compliance with stadium regulations. Delivered professional customer service in high-pressure, large-scale environments.

Retail Experience
Responsibilities
Greeting
Transactions
Cash register
Stock control
Store Maintenance
Open/closing store
Client Help
Complaint handling
Storytelling
References
Jonathan Safo Sobre
Senior colleague - Crew Member , Powerleague Finchley
Sep 2024 -

A great worker has excellent communication and teamwork skills and was a pleas to work with !

Languages
English - Native
Education & Training
University of West London
Law Student
St Ignatius College
GCSEs and A-Levels