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Kelvin Musyoki

administration assistant
About

I excel in customer service and teamwork, with extensive experience in complaint handling, stockroom management, and client interaction. My adaptability ensures seamless integration into high-end luxury retail environments, making me an ideal candidate for temporary sales roles.

Previous Brands
HOSCON
Ministry of Interior and Coordination of National Government
Work Experience
receptionist
Oct ‘23 - Jan ‘24
HOSCON

Education, where I received guests, filled out clients' information, updated clients' records and ensured the clients' records were up to date, this helped me gain some skills such as the ability to work under pressure and ability to work in a team.

Administration assistant
Jun ‘23 - Oct ‘23
Ministry of Interior and Coordination of National Government

organize meetings and government functions, compiling returns, coordinated campaigns against drugs abuse and misuse and assisted in handling general public complaints.

Retail Experience
Retail Category
High-end luxury
Work Environment
Boutique
Flagship store
Product Category
Menswear
Womenswear
Leather goods
Watches & Jewelry
Footwear
Beauty & Fragrances
Responsibilities
Complaint handling
Client Help
Transactions
Returns & Exchanges
Online orders fulfilment
Product labelling
Store Maintenance
Open/closing store
Stockroom management
Product setup
Recommendations
Stellah Mburu
Senior colleague - visa officer, HOSCON
Oct 2023 - Jan 2024

Kelvin was a highly-spoken employee at our organization by our clients as well as colleagues. His professionalism and teamwork skills were commendable. He maintained strong work ethics and placed the needs of clients at the forefront. In cases where he faced a challenge at work, he came up with solutions and/or suggestions on how to deal with the situation at hand. Kelvin always lightened up the room and there was never a dull moment with him around. I am definitely looking forward to working with him again in future projects.

Languages
English
Education & Training
INYOKONI MIXED DAY AND BOARDING
Unknown - ‘18
Kenya Certificate Secondary Education
Kenya College of Accountancy University (KCA University)
‘24 - ‘24
Certificate of Education
Hertfordshire International College
‘24 - ‘24
Program in computer science
COMPUTER PRIDE
‘23 - ‘24
& Web development
Dagoretti High School
‘19 - ‘22
Secondary School Certificate SSC