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Open to Permanent
Open to Permanent

Samina Shan

Assistant Store Manager
About

I am talented and effective communicator who has an energetic approach to work and a friendly personality. I am committed to the development and growth of people, sales and profits. Have a strong desire to make a real and measurable difference to any company that I works for, and am more than willing to undertake on-the-job training. I am able to combine commercial insight along with my extensive experience to further grow any business. I have extensive supervisory and junior management experience in luxury retail, and as a hard working individual is prepared to put in long hours to ensure that a store hits its performance and sales targets.

Previous Brands
Moynat Harrods
Watches of Switzerland Group PLC
Bottega Veneta
Mulberry England
Outfit Fashion
Harrods
Work Experience
Assistant Store Manager
Oct ‘22 - Nov ‘24
Moynat Harrods

Embody the Brand image for customers and the store team and have a strong understanding of the brand DNA. Supporting the store manager to consistently achieving monthly sales. Mentoring, motivating, and coaching on how to give value to our clients with the team. Create a team spirit whilst managing, motivating and driving the team to increase sales and ensure efficiency. Ensure all Company policies and procedures are adhered to. Instruct and supervise staff in the correct execution of operating procedures, pricing, merchandise receipt, product returns. Oversee store operations including daily reconciliation reports, bank statements and sales reports to UK Finance Team and Head Office. Evaluate the performance of each Sales Associate and provide constant feedback to ensure results. Responsible for the day to day needs of the business and administration.

Virtual Boutique Team Leader
Jun ‘21 - Apr ‘22
Watches of Switzerland Group PLC

London Being an ambassador for the Watches of Switzerland brand as a Team Leader, I am inspiring and motivational member of the Management team who leads and plans to ensure that operating processes and procedures are maintained and continually improved providing a streamlined, customer orientated service. Passion for delivering excellent customer service, it is my responsibility to ensure everyone has an luxury experience in our Virtual Boutique and share my passion about our wonderful products. Achieving sales targets and working on KPIs. Development and coaching of team members. Clientele Continuous development of product knowledge. Good knowledge of E-commerce practices in a retail environment. Watch and/or Jewellery product knowledge. Experience with SAP. Managed staff using targeted approach to training

Assistant Store Manager
Aug ‘19 - Jun ‘21
Bottega Veneta

Responsible for supporting the achievement of a Flagship store in Heathrow Airport Terminal 5, focusing on the Store and Individual Sales Target, maximize the business potential of the store and sales by department in line with company strategy. As well as supporting my Store manager and stepping into a store manager role in absence of a Sales Manager, I Mentor and motivate to retain the staff in store, building teamwork and Support staff optimization vs business needs. Monitored clientele tools we use to manage store image and store operations in respect with Bottega Veneta standards and procedures , Stock Management to ensure availability of merchandise and services. Contribute to build effective and lifetime relationships with new and existing clients and contribute to deliver excellence in customer service in alignment with company standards Excellent management, I have organizational skills and the ability to adapt

Assistant Manager
Jan ‘17 - Jul ‘19
Mulberry England

Sales Manager
Aug ‘15 - Jan ‘17
Outfit Fashion

Assistant Manager
Dec ‘04 - Jul ‘15
Harrods

Languages
English - Native
London, UK