Dedicated sales assistant with a proven track record in customer service, increases sales through efective communication and problem-solving. Proficient in transactions, maintaining an organized sales area and supporting inventory management. Quick learner, adaptable, and a strong team player. Punctual and commited to maintaining company standards. Eager to increase revenue and enhance the customer experience in your organization.
Outline As a Sales Assistant at John Lewis representing Dyson, I enhance customer experiences by engaging, understanding needs, and recommending Dyson products. I ensure smooth transactions, aiming for a positive shopping experience. Key Responsibilities • Greet and engage customers warmly, understanding their needs and demonstrating Dyson products effectively. • Strive to meet sales targets by employing effective selling techniques and ensuring accurate transaction processing. • Provide exceptional customer service, handling inquiries, complaints, and offering product care advice.Ensure Dyson displays are attractive and well-stocked, maintaining a clean and organized sales area. • Collaborate closely with John Lewis staff, adhere to store policies, participate in training, and share customer feedback to enhance service quality Key Achievements • Received multiple positive customer feedback for providing exceptional service and resolving inquiries promptly. • Recognized as a "Team Player" for contributing to a cohesive team environment and actively participating in training sessions.. • trading weeks and assisting at Dyson's Oxford Street location. • Recognized for "Authenticity" in maintaining high Mystery Shop scores, reflecting dedication and continuous improvement in customer service.
• Assisting customers with their inquiries, helping them find products, and providing recommendations to enhance their shopping experience. • Facilitating the purchasing process, demonstrating product features, and using a cash register or point-of-sale system to complete transactions. • Ensuring the sales area is well-stocked, organized, and products are attractively displayed to draw in customers. • Monitoring and managing inventory levels, including restocking and reporting low stock items to maintain product availability. • Keeping the sales area and product displays clean and tidy, and promptly reporting any maintenance issues to maintain a welcoming shopping environment.