My joy and passion is People Omnichannel, Diversity, Sustainability, ROI, and Customer Journeys are just a few of the commonly used buzzwords in modern commerce. What makes these words authentic in a business' culture is its people. What makes me authentic is my passion for developing those people. For me, a goldstar moment is discovering an individual's strength, encouraging and growing it, then establishing it as a building block of an optimally performing team. Throughout my career I have guided several advanced projects, reporting directly to corporate leadership. The creativity to develop options, the experience to implement solutions, and the passion for leading flexible, agile teams well-suited to thriving in an ever changing market, have been the hallmarks of my success. -Leadership role with the Eddie Bauer University, management training program -Developed therapeutic jewelry making classes for the patients and families of New York City Hospital's childhood cancer wing -Served as the executive committee representative for LVMH and Parsons School of Design's luxury partnership program for Mandarin speaking students My passion for people and the desire to support the communities we share, has consistently led me to seek out public service opportunities. One of my earliest and most resoundingly influential experiences, began when someone shared that they were volunteering at a local hospital, reading books to children. This struck me as a very pleasant, low-stakes way of helping others. So, I went to sign up, and during my interview with the hospital's volunteer coordinator, I was told that unfortunately, they had already had a waiting list of people wanting to read to their younger patients but what they truly needed were people willing to work in the emergency room and burn units. I can clearly recall a moment of sheer, blinding panic and I'm quite confident that the person helping me had no doubt that I was about to ask to have my name added to that waiting list. However, following a brief crisis of conscience, it was apparent to me how conditional my desire to volunteer had been and so I hesitantly committed to volunteering in the emergency room. For four years, I was scheduled Sunday mornings from 2 am to 6 am. It was often terrifying and always challenging emotionally, but it was also one of the best experiences of my life. It was humbling, it built empathy, and it changed my perspectives profoundly.