Retail professional with experience at British Heart Foundation and Primark. Skilled in customer service, stock management, and promotions. I adapt swiftly to dynamic environments, enhancing shopping experiences and boosting engagement. Proficient in handling transactions and resolving complaints for seamless operations.
• Assisted customers with inquiries, ensuring a positive shopping experience. • Managed stock replenishment and organized displays to align with seasonal promotions. • Operated the cash register, handling transactions with accuracy and professionalism. • Resolved customer complaints and provided tailored solutions.
• SCHEDULED APPOINTMENTS, MANAGED CALENDARS, AND MAINTAINED ORGANIZED FILING SYSTEMS. • RESPONDED TO CLIENT EMAILS AND PHONE CALLS WITH PROFESSIONALISM. • PROCESSED DATA ENTRY TASKS, ENSURING ACCURACY IN FINANCIAL AND INVENTORY RECORDS. • COORDINATED OFFICE SUPPLIES AND LIAISED WITH VENDORS TO MEET OPERATIONAL NEEDS.
• ASSISTED CUSTOMERS IN SELECTING PRODUCTS WHILE PROMOTING THE CHARITY'S INITIATIVES. • ORGANIZED DONATED STOCK AND MAINTAINED STORE CLEANLINESS. • SUPPORTED PROMOTIONAL CAMPAIGNS, INCREASING FOOT TRAFFIC TO THE STORE.