Iskander Djebbar

Received specialized training for adept management of large student groups. Took a leadership role in conducting comprehensive course inductions, collaborating closely with module leaders. Demonstrated effective communication skills by delivering daily updates and providing valuable resources to students. Orchestrated a variety of events aimed at engaging students, contributing to a lively and connected campus community. Actively encouraged and facilitated student participation in a broad spectrum of university activities. Played a pivotal role in addressing the mental well-being of students by offering valuable support and guidance. Implemented thoughtful community outreach strategies, organizing outings to promote peer camaraderie and support within the university environment.

Efficiently processed high volumes of transactions, including payments, refunds, and exchanges, ensuring accuracy and adherence to company policies. Managed cash pick-ups and handled cash duties with utmost accuracy and attention to detail. Conducted thorough cash counting and reconciliation procedures to maintain precise cash registers and floats. Specialized in collecting raffle entries for exclusive sneaker releases, ensuring a fair and organized process for customers. Collaborated with team members to uphold high standards of customer service, contributing to a seamless and enjoyable experience.

Engaged with customers to provide an exceptional in-store experience, answering inquiries and recommending relevant products to build rapport. Demonstrated in-depth knowledge of sneaker styles, trends, and care to assist customers with their purchasing decisions. Facilitated transactions efficiently, minimizing wait times and enabling swift customer service. Maintained the store's visual presentation to ensure an inviting atmosphere and enhance the customer experience.

Provided excellent customer service, assisting shoppers with product selection and ensuring a positive shopping experience. Maintained store organization, restocking shelves, arranging displays, and keeping the sales floor neat and presentable. Handled transactions efficiently, operating the cash register, processing payments, and managing returns. Worked in a fast-paced retail environment, adapting to high customer demand and supporting team members during busy periods. Developed product knowledge, staying updated on fashion trends and Zara collections to offer informed recommendations.

Installed PAN and WLAN networks at remote locations. Managed social media posts across various platforms (Instagram, Facebook, Snapchat, etc.). Collaborated with the website content manager to devise a strategy for social media and website. Utilized ticketing systems to prioritize end-user issues, minimizing equipment downtime. Received and screened high-volume internal and external communications (calls, email, and mail). Managed incoming and outgoing calls for a busy office, ensuring effective resolution.