Dweet
Dweet

Jennifer Adagio

Wholesale and Customer Service Manager
About

A self-starter, experienced management administrator with a dedication to positive client relations, who flourishes in a creative environment. Has a strong passion and experience in digital marketing and branding. A background in Graphic design, Fashion and Interiors with advanced computer skills and excellent organisational, verbal and written skills.

Previous Brands
Jennifer Adagio Graphics
Lowena Studio
ONJENU
Village Underground, London
Work Experience
Airbnb Superhost
Aug ‘21 - Nov ‘22
Lowena Studio

Interior Designer/Owner/Manager/Host: Designed and refurbed basement into luxury garden studio apartment. Managed build, design and purchase of materials and interiors. Designed logo and branding. Manage property and calendar. Maintain a 90% response rate or higher. Maintain an overall rating of 4.8 or higher. Maintain the best customer service at all times. Manage cleaning and maintenance staff.

In House Designer
Apr ‘17 - Jul ‘18
Village Underground, London

• Designed marketing projects for both print and social media such as monthly digital newsletters, animated gifs, business cards, event posters and flyers • Collaborated with various Art Directors and music clients to create vision, conceive designs and consistently meet deadlines and requirements. •Involved in the set design and decoration of various music events.

Wholesale Manager
Jan ‘16 - Now
ONJENU

Management and accountancy Managing client accounts, including: sales, payments and invoicing, client relations, aftercare Managed and trained new shop and trade show staff Liaising with warehouse managers to update job book, dispatching orders, invoices and tracking details Sending wholesale clients account statements Monitoring shipping and merchandise flow to maximise sales and customer satisfaction Sales and Administration Weekly reporting and sales analysis using Excel and Powerpoint Ensuring clients received requested products and services in a timely fashion Representing and introducing the brand to new potential customers Maintaining excellent relationships with existing customers Responsible for brand's e-mail account management Draft marketing and e-mail communication / content on behalf of the Director Administration of finance software (Xero, Worldpay, Brightpearl) Event Organisation Digital marketing, video editing and social media Managing and working as part of a team in trade shows in London, Berlin, Milan- fulfilling orders for national and international clients Managing regular photoshoots, photographer, model, make up artist, design set and assist with styling Regularly managed weekly pop up shops in Chelsea, London

Freelance Graphic Designer
Apr ‘14 - Apr ‘18
Jennifer Adagio Graphics

• Designed and developed artwork and layout for print and digital marketing material such as business cards, posters, flyers, gifs, newsletters, websites • Managed up to 5 projects or tasks at a given time while under pressure to meet weekly deadlines •Designed content for various client's social media platforms (Instagram, Youtube, Facebook, Pinterest.)

Languages
English - Fluent
Italian - Fluent
Bristol, UK