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Open to Permanent
Open to Permanent

Haleema Younis Abbas

I’m looking for a position where my main role is so ensure customers are satisfied, and I can showcase product knowledge
About

As a retail sales associate, I excel in customer engagement and visual merchandising. With proven success in upselling and inventory management, I create compelling displays to boost sales. Multilingual and adaptable, I thrive in dynamic retail environments, enhancing store performance consistently.

Previous Brands
Oxfam
Work Experience
Sales associate
Aug ‘23 - Now
Oxfam

• Team collaboration: Worked with volunteers and managers to meet sales goals and keep store standards, supporting team cohesion and performance. • Customer Engagement & Sales: Engaged with customers, addressed inquiries, and recommended products, resulting in a 98% customer satisfaction rating and a 20% increase in daily sales. • Visual Merchandising & Trend Analysis: Designed theme-based product displays that increased customer footfall by 15%; stayed current on trends to curate displays that promoted high-value items. • Inventory Management: Organised and maintained the stockroom, regularly verifying product quality and ensuring a seamless stock flow to the sales floor, reducing stock handling time by 10%. • Sales Techniques: Trained in upselling and cross-selling strategies, achieving a 20% boost in average transaction value by proactively recommending add-on items.

Retail Experience
Retail Category
Other
Work Environment
Pop-Up
Product Category
Footwear
Leather goods
Menswear
Womenswear
Watches & Jewelry
Beauty & Fragrances
Accessories
Responsibilities
Client Help
Greeting
Aftercare
Styling
Transactions
Returns & Exchanges
Packaging
Cash register
Client Advising
Product demos
Product setup
Product labelling
Stockroom management
Stock control
Order preparation
Store Maintenance
Open/closing store
Inventory control
Health & safety
Recommendations
Elizabeth King
Educator/Teacher/Professor - Teacher, Oxfam
Aug 2023 -

Yes I totally recommend Haleema. She is friendly and communicative and able to manage all situations. She is also organised and hard working.

Languages
Spanish - Fluent
Urdu - Fluent
Hindi - Fluent
English - Fluent
Education & Training
Burntwood Sixth Form
‘23 - ‘26
BTEC