I have front-facing customer service experience, including greeting guests and handling reservations at Basingstoke Country Hotel. I also managed audience interactions and sales at ANVIL THEATRE. I'm adaptable, a fast learner, and work well independently or as part of a team in retail settings.
Duties include: customer service, till operation, cash handling, stock replenishing, general tidying up during closing shifts. Achieved one of the highest sales within the shop I worked at, averaging at around £1,000 - 1,300 a day. Kept track and managed shifts, earnings and sales with the use of Excel Attended ad hoc shifts, demonstrating adaptability in response to unforeseen adjustments, and reviewed frequently.
Summer work experience Front of House - • At the restaurant at the hotel, to serve during breakfast shift, dinner shifts and events including wedding • Greet guests, check reservations and make conversations to ensure they have a pleasant experience
Summer work experience Front of House - • To help audience to the seats • To sell ice cream during intervals