As a Sales Assistant at H&M, I excel in customer engagement, resolving issues, and delivering personalised advice. With strong product knowledge and adaptability, I thrive in fast-paced retail settings, enhancing the in-store experience and boosting sales opportunities through attentive service.
. Resolved customer complaints and process issues with proactive problem-solving skills. • Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities. • Engaged customers to enhance in-store experience and provide outstanding customer service. • Maintained knowledge of products and features to provide recommendations to customers. • Took interest in customers' needs and concerns to provide throughtful advice and product recommendations.
. Enforced compliance with all health and safety measures, reducing worksite risks. . Analysed engineering project feasibility to support management decision-making. • Optimised workplace procedures for safety, developing and updating processes based on latest research. • Researched and developed engineering solutions to combat operational issues. . Quickly established good working relationships with range of young people and professionals.
• Developed personalized, 1:1 tutoring plans based on individual student needs. • Motivated students to continuously progress and master new concepts.