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Open to Permanent
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Mubarek Omar

Engineering student Sales assistant
About

As a Sales Assistant at H&M, I excel in customer engagement, resolving issues, and delivering personalised advice. With strong product knowledge and adaptability, I thrive in fast-paced retail settings, enhancing the in-store experience and boosting sales opportunities through attentive service.

Previous Brands
H&M
Utc
Learning Labs
Work Experience
Sales assistant
Sep ‘23 - Dec ‘24
H&M

. Resolved customer complaints and process issues with proactive problem-solving skills. • Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities. • Engaged customers to enhance in-store experience and provide outstanding customer service. • Maintained knowledge of products and features to provide recommendations to customers. • Took interest in customers' needs and concerns to provide throughtful advice and product recommendations.

Engineering
May ‘23 - Jul ‘23
Utc

. Enforced compliance with all health and safety measures, reducing worksite risks. . Analysed engineering project feasibility to support management decision-making. • Optimised workplace procedures for safety, developing and updating processes based on latest research. • Researched and developed engineering solutions to combat operational issues. . Quickly established good working relationships with range of young people and professionals.

Math Tutor
Jan ‘23 - May ‘23
Learning Labs

• Developed personalized, 1:1 tutoring plans based on individual student needs. • Motivated students to continuously progress and master new concepts.

Retail Experience
Retail Category
Premium
Work Environment
Shopping centre
Product Category
Menswear
Womenswear
Accessories
Leather goods
Beauty & Fragrances
Footwear
Other
Responsibilities
Greeting
Client Advising
Upselling
Cash register
Transactions
Returns & Exchanges
Packaging
Product setup
Product labelling
Inventory control
Delivery processing
Open/closing store
Store Maintenance
Languages
English - Fluent
Education & Training
London South Bank University
‘24 - ‘27
Mechanical Engineering
UTC Heathrow Northwood
‘22 - ‘24
A-Levels: maths, engineering - Merit in Engineering B-Tec