With extensive luxury fashion retail experience, I excel in personalised shopping and customer service. Skilled in sales and team leadership, I've adapted to diverse client needs and curated exclusive collections, ensuring high standards in dynamic environments. Fluent in English and French with a basic understanding of Italian.
• Assumed control of Family-owned business which had been operating since 1970, focusing from 2005 on premium Italian Brands such as Brunello Cucinelli, Fabiana Filippi and Amina Rubinacci. • Led the business strategy, overseeing all aspects of operations, including buying, sales, customer service, inventory management and team leadership. • Curated exclusive collections with a focus on Italian craftsmanship and luxury cashmere, tailored to the tastes of both local and international clients. • Built and maintained strong relationships with suppliers • Developed a global client base, catering to high -net -worth individuals, providing personalized shopping experiences and bespoke styling services. • Managed all financial operations, including budgeting, payroll, inventory control, vendor relations, ensuring profitability while maintaining high standards of customer care.
fashion retail. • Contributed to the growth of the family business by refining product offerings, improving customer service standards and supporting marketing effort
Hannah is a very capable and professional individual. She readily understands her customers needs and how to deliver on their requirements. I started as a customer of her business many years ago and the support and loyalty she instilled in her clients was truly amazing. In my opinion, anybody who decides to include her as part of their team will enjoy a positive benefit.