Jannat Ahmed
I have hands-on retail experience at Boots, delivering personalised beauty advice, exceptional customer service, and maintaining high shop floor standards. I thrive in fast-paced environments, adapt quickly to new products and tasks, and am passionate about helping customers feel confident through expert product knowledge and attentive service.
Delivered a warm and professional welcome to visitors, creating a positive first impression. Managed appointments and responded to enquiries both in person and over the phone. Maintained accurate records while handling confidential information with care. Balanced multiple priorities in a busy reception environment while remaining organised and approachable.
Delivered personalised customer experiences by understanding individual needs and recommending suitable beauty, skincare and healthcare products. Used strong product knowledge to explain benefits, answer questions and help customers feel confident in their choices. Supported sales through engaging conversations, tailored recommendations and identifying opportunities to introduce customers to new products. Maintained excellent shop floor standards through visual merchandising, stock replenishment and creating an inviting beauty environment. Handled transactions accurately while working collaboratively with the team to deliver a smooth customer experience.
Delivered attentive customer service in a busy restaurant, ensuring every guest felt welcomed. Took food orders accurately and handled payments responsibly. Built rapport with customers through friendly communication and efficient service. Worked calmly under pressure during busy periods while supporting the wider team.
Jannat is one of the most hardworking employees I had; always such a bubbly, friendly girl ready to take on new challenges. Her passion towards work and motivation amongst her colleagues is something she’s remembered for. I know she’ll be amazing wherever she goes, wish her all the best!