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Dalia Atallah

Account Manager
About

An outgoing, ambitious, and hard-working individual. 10+ years of experience have given me a desire to progress and succeed as I have provided high-quality and effective client relationships throughout my career.

Previous Brands
adidas group
Bank of Beirut
BESTSELLER
Daliastyle
Golden Tulip Hotels, Suites & Resorts
KITE Creative
Koein
SMILE LINK DENTAL LABORATORY
Capital D Studio
Work Experience
Account Manager
Sep ‘23 - Now
Capital D Studio

- Build and maintain strong relationships with key clients, understanding their unique needs and challenges - Prepare regular reports for clients to keep projects on track. - Facilitate brainstorming sessions and collaborate with creative teams to develop impactful campaigns - Coordinate project timelines and deliverables between clients and internal teams Oversee budget management for projects, ensuring resource allocation Assist in company growth through new business development

Sales Marketing Executive
Dec ‘22 -
SMILE LINK DENTAL LABORATORY

- Create sales forecasts to target daily, monthly, and yearly objectives - Actively seek out new sales opportunities through cold calling, emails, networking, and social media to establish rapport and set up meetings - Negotiate prices, terms of sales, and service agreements - Record all sales activities using the company Labstar software - Assist in the creation of strong content to drive brand awareness and engagement - Contribute to event marketing, sales, and brand promotion - Handle customers relationship on all social media platforms عرض أقل

Marketing Executive
Sep ‘20 - Dec ‘22
Golden Tulip Hotels, Suites & Resorts

- Researching and developing marketing strategy, and evaluating success strategy - Designing visual concepts for all sales & promotional activities such as newsletters, ads, brochures, posters, menus, and any other internal and external communication layouts and templates - Monitoring daily conversation on social media channels & draft day-to-day reactive communications for Instagram, Facebook, and Twitter - Coordinating with influencers, and members of the press to increase hotel awareness - Preparing and coordinating photo shoots for corporate use and image library - Assisting in the development of the hotel promotional activities including rooms, F&B events, facilities, conferences & meetings عرض أقل

Guest Relations
Sep ‘20 - Dec ‘22
Golden Tulip Hotels, Suites & Resorts

- Focusing on providing exceptional customer service to enhance guest satisfactionand build loyalty beyond reason - Completing department operational requirements by scheduling and assigningemployees; following up on work results - Ensuring the professional and effective running of the day-to-day Rooms operation - Handling guests complaints effectively and professionally

Fashion Stylist
Sep ‘19 - Now
DaliaStyle

− Assessing client’s needs & offering comprehensive styling tips matching their lifestyle − Proactively engaging & communicating with my clients on a regular basis as their professional advisor − Coaching my clients while shopping for the purpose of an enhanced & unique buying experience − Updating my social media page with the latest seasonal trends, celebrities' styles, & fashion hacks

Client Relations Specialist
Oct ‘15 - Apr ‘20
Bank of Beirut

− Promoted and cross-sold financial products & services to acquire 100% of customer business − Contributed to the achievement of branch business objectives by meeting and exceeding individual sales & referral goals − Built & developed long-term relationships with existing & new customers − Ranked as top Performer based on growth potential, operational & product knowledge, and sales

Sales Executive
Dec ‘13 - Jun ‘15
Koein

− Researched and assisted with the implementation of marketing plans for current clients − Negotiated agreement terms with potential clients and closed sales − Developed and created an organized lead & sample tracking database _ Provided creative ideas for content marketing _ Developed digital performance campaigns

Account Executive
Jun ‘13 - Dec ‘13
KITE Creative

− Managed existing accounts by building and maintaining client relationships for local and regional clients − Pursued new business opportunities through networking, research, and detailed proposal presentation − Learned and used the industry’s technical language needed to bid jobs, request work orders, and negotiate agreements _ Co-ordinated meeting with clients when required and following up with accurate note-taking & time-based action plans

Sales Associate
May ‘12 - May ‘13
adidas group

− Applied questioning techniques with customers to further understand consumer needs − Handled the store’s cash operations and physical inventory maintenance − Learned efficient methods in restocking clothes for more attractive displays and effective stock control

Visual Merchandiser, Cashier, Sales Associate
May ‘09 - Nov ‘11
BESTSELLER

- Coordinated the store's display inline with brand guidelines and strategy - Maintained an organized, visually appealing, and welcoming store environment - Customized the store’s different displays according to seasonal trends and sales - Delivered weekly floor moves, window installations, and mannequin styling - Worked with the Store Manager & Sales Team to achieve commercial goals - Ensured store readiness prior to opening by completing the daily item checklist - Demonstrated good product knowledge to customers on key promotions and offers عرض أقل

Languages
Arabic - Fluent
English - Fluent
French - Work Proficiency
Education & Training
ESMOD École Supérieure des Arts et techniques de la Mode
‘20 - ‘20
Certificate
ESMOD École Supérieure des Arts et techniques de la Mode
‘19 - ‘19
Certificate
Notre Dame University - Louaize (NDU)
‘08 - ‘13
Bachelor in Advertising and Marketing
Abu Dhabi - United Arab Emirates