Leire Maldonado
I have strong boutique experience in premium retail, excelling in customer service, client advising, transactions, and complaint handling. I adapt quickly to busy environments, supporting teams and ensuring smooth operations. I speak basic English and Spanish and am committed to providing a high standard of service on the shop floor.
Welcoming customers and managing reception duties Handling bookings and customer enquiries Providing high standard customer service Handling payments and cash Supporting the team during busy hours Resolving customer issues in a professional manner
To whom it may concern, I am pleased to provide this reference for Leere. Throughout her time with us, she has consistently demonstrated exceptional customer service skills and a genuine dedication to creating positive experiences for every guest she interacts with. Leere communicates clearly, listens attentively, and handles all enquiries with patience, professionalism, and warmth. She approaches challenges with a calm and solution-focused attitude, ensuring that customers feel supported and valued. Her ability to build rapport, manage expectations, and maintain a friendly demeanour even during busy periods is truly commendable. Leere is reliable, approachable, and deeply committed to delivering high-quality service. She would be an asset to any team looking for someone with strong interpersonal skills and a natural talent for customer care. Please feel free to contact me if further information is needed. Kind regards, Joana