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Mody Fataeri

Mechanical Eng. grad, current Aerospace MS student with retail sales experience. Excellent in communication & service.
About

Experienced sales assistant with roles at Mekaveli and Royal lb, skilled in customer service, inventory management, and upselling. Passionate about creating positive shopping experiences and maintaining organised displays in dynamic retail environments.

Previous Brands
BeiT
Hwēol
Mekaveli
Shouf National College
Lebanese Red Cross
Royal lb
Work Experience
Waiter
Feb ‘24 - Now
Beit Beirut

Role: Responsibilities encompass delivering attentive service, anticipating customer needs, and maintaining a warm atmosphere. Takes pride in upholding high standards of professionalism to ensure a seamless dining journey for every guest.

INTERNSHIP
Jan ‘22 - Jun ‘22
Hwēol

Role: Improving processes and systems or top-notch manufacturing. Additionally, worked to optimize layouts and introduce advanced technologies to boost productivity while maintaining quality standards. Collaborated with different individuals to drive cost efficient practices and refine processes or maximum efficiency.

Sales Assistant and Customer Service
Jan ‘20 - Jun ‘21
Royal lb

As a Sales Assistant and Cashier at a busy liquor store, I honed my customer service and interpersonal skills. I efficiently handled transactions, managed inventory, and provided knowledgeable recommendations to customers. My role required excellent communication and multitasking abilities, ensuring a positive shopping experience for every customer. This experience taught me the importance of attention to detail and adaptability in a fast-paced retail environment.

RETAIL SALES ASSISTANT
Oct ‘18 - May ‘19
Mekaveli

Role: Being the backbone of the store, embodying exceptional customer service by guiding shoppers, offering product expertise, and handling transactions seamlessly. The role also involved maintaining well-organized displays, managing inventory, and adeptly upselling to enhance sales.

SCHOOL SPORTS CAMP VOLUNTEER
Jun ‘16 - Aug ‘18
Shouf National College

Role: Taught and trained students in specific sports discipline and activities. Furthermore, provided the campers guidance on techniques and strategies to improve their skills. One of the most crucial roles as a coach was to act as a role model or campers by demonstrating sportsmanship, dedication, positive behavior, and most importantly group work.

VOLUNTEER
Feb ‘16 - Jun ‘16
Lebanese Red Cross

Role: Provided training, workshops, and educational programs to young volunteers to equip them with the necessary skills. Additionally, planned events, programs, and various activities for general public but concentrated more on young people to foster a sense of social responsibility and volunteerism.

Retail Experience
Retail Category
High street
Premium
Work Environment
Boutique
High street store
Product Category
Menswear
Womenswear
Accessories
Watches & Jewelry
Footwear
Responsibilities
Greeting
Client Help
Aftercare
Client Advising
Upselling
Transactions
Cash register
Returns & Exchanges
Product setup
Order preparation
Store Maintenance
Open/closing store
Recommendations
Jamal Saadedine
Direct manager - Owner, Royal lb
Jan 2020 - Jun 2021

I am writing to highly recommend Mody for his role as a sales assistant. As the owner of 'Royal', I had the pleasure of working with Mody and witnessing his exceptional skills and dedication firsthand. Mody consistently demonstrated an outstanding ability to connect with customers, understand their needs, and provide top-notch service. His positive attitude, reliability, and willingness to go the extra mile significantly contributed to our store's success. He is a quick learner and always maintained a professional and friendly demeanor. I am confident that Mody will bring the same level of enthusiasm and expertise to your team. He would be a valuable asset to any organization.

Languages
English - Fluent
Arabic - Native
Education & Training
Kingston University
‘23 - ‘24
MSc AEROSPACE ENGINEERING,
University Of Balamand
‘17 - ‘22
Bachelor of Science in Mechanical Engineering