Chloe Rolfe
I am a polished, personable and commercially minded professional with over 10 years’ experience in sales, account management and customer service. Alongside this, I have a career as a professional Fashion Makeup Artist. I have a lifelong passion for fashion, luxury and design, and my work as an MUA has taken me backstage at London Fashion Week, working alongside designers, models and creative teams. My sales career has progressed from sales representative to London Sales Manager, giving me extensive experience in client relationship management, consultative selling, product recommendation, negotiation and customer retention. I pride myself on understanding individual client needs, building genuine rapport and creating exceptional experiences that encourage loyalty. I am now excited to bring my commercial experience, fashion knowledge and passion for luxury into a client-focused retail environment.
Working backstage as a makeup artist across multiple shows with luxury designers, photographers, models and creative teams.
Alongside my sales career, I have developed a professional freelance makeup career across fashion, editorial, film, music video and private client work.
Progressed from Sales Representative into London Sales Manager, taking responsibility for the London sales team while developing extensive experience in account management, commercial sales and long-term client relationships.
Senior customer-facing management roles within busy hospitality environments, developing strong foundations in customer experience, team leadership and service excellence.
Built extensive experience in customer service, sales and hospitality while working with a diverse range of customers in busy environments. Working up to supervisor and assistant manager, before moving on the General Manager
Chloe demonstrated professionalism, reliability and excellent attention to detail. She worked efficiently within a fast-paced, high-standard environment, presenting herself confidently and collaborating seamlessly with the wider team. Chloe has a polished manner, a strong eye for presentation and a professional approach. I would confidently recommend her for future opportunities.
Chloe's sales ability is excellent. She demonstrated strong commercial awareness throughout her time with our business, progressing quickly. She excelled at building lasting client relationships, identifying customer needs, negotiating commercially and developing accounts to encourage repeat business. Her communication skills, professionalism and ability to deliver a high standard of customer service made her a valuable member of the team. Chloe combines a personable approach with a strong results-driven mindset.