Rania Azzez
Multilingual Executive Assistant with a strong background in export coordination and commercial administration. Experienced supporting senior leadership while managing complex international operations — from customs filing to strategic diary management.
Coordinated the daily operations and patient journeys for a fast-paced practice of 30 specialist physicians. ▪ Independently managed fluid, high-volume scheduling, complex call routing, and internal medical supply logistics. ▪ Proactively researched and implemented digital solutions—including document management systems and automated workflows—resulting in a 25% increase in operational efficiency
▪ Delivered premium customer relationship management for the Italian and English markets, maintaining top-tier professional standards under pressure. ▪ Resolved complex logistics and supply chain disputes involving spare parts and warranty files using Salesforce and Talkdesk. ▪ Consistently exceeded weekly productivity and customer satisfaction (CSAT) KPIs through quick-thinking adaptability and perseverance.
Managed the full order cycle in high-stakes sectors (Defence/Luxury), overseeing international invoicing, customs documentation (Incoterms, TARIC), and banking interfaces. ▪ Provided comprehensive C-suite support, handling executive calendar management, complex travel logistics, and highly confidential correspondence with absolute discretion. ▪ Managed an independent company branch completely autonomously, maintaining a direct and seamless liaison with corporate headquarters. ▪ Prepared and executed complex public procurement tender files for the military sector, securing a high success rate through rigorous detail and resourcefulness.