Experienced professional with a background in luxury client relations, cultural mediation, and art gallery coordination. Skilled in customer assistance, sales, research, and project management for high-end brands and institutions.
Responsible for proactive interaction with e-commerce clients, providing advice, and contributing to sales development. Responsible for proposing initiatives aimed at continuously improving the customer experience. Responsible for receiving, analyzing, validating, and tracking European e-commerce orders until their reception. Clienteling: communicate on new products and brand news. Mediation between clients and boutiques.
Responsible for proactive interaction with e-commerce clients, providing advice, and contributing to sales development. Responsible for proposing initiatives aimed at continuously improving the customer experience. Responsible for receiving, analyzing, validating, and tracking European e-commerce orders until their reception. Mediation between clients and boutiques.
Manager of intermediation between artists, their works, and the general public. Participation in the company's social media strategy.
Developed engaging content for social media platforms. Authored catalogs and informational sheets. Conducted research and managed artist recruitment for specific projects.
Responsible for courses in art history, Italian literature, and history.
Managed the mission of welcoming and ensuring the security of visitors and artworks. Coordinated cultural mediation activities to facilitate interaction between the public and exhibited artworks. Museo Archeologico Nazionale of Naples, Real Museo di Capodimonte, Palazzo Reale of Naples, Certosa and Museo di San Martino
Responsible for courses in art history, Italian literature, and history.
Responsible for research activities for the Alisio collection.
Responsible for cataloging activities Manages public relations related to library services.
Directed cultural mediation initiatives to enhance visitor engagement. Organized and facilitated guided tours.