Shashank Massetty
I have hands-on retail experience at Savers and D-MART, excelling in customer service, sales, stock management, and store presentation. I thrive in fast-paced environments, adapt quickly, and am dedicated to delivering excellent service and supporting daily operations on the shop floor.
Responsible for replenishing stock from the warehouse to the shop floor, ensuring shelves were fully stocked, clean, and well presented. Monitored product levels and organised stock rotation to maintain freshness and reduce waste. Worked efficiently to meet daily restocking targets and support store operations. Provided customer assistance helping shoppers locate products and maintaining a friendly store environment.
Researched chemical markets and competitor activities, providing key insights for effective marketing strategies. Supported the organization of marketing events, gaining practical experience in real-world marketing execution. Analyzed marketing performance data, identified areas for improvement, and recommended strategies for better results.
Built rapport with 30+ customers/shift, expertly guiding orders and boosting sales through menu recommendations. Processed 100+ daily transactions swiftly and accurately, minimizing wait times across payment methods. Enhanced service and customer satisfaction through proactive issue resolution and collaborative teamwork.
Drove sales by engaging 50+ daily shoppers, pinpointing needs and recommending products. Processed 100+ daily transactions swiftly and accurately, minimizing wait times. Maintained appealing displays across departments, ensuring clear pricing for 300+ SKUs. Organized stock, contributing to a 15% reduction in inventory errors.