Remi Ikumelo

Supporting children in schools with classwork Supporting Children in playgrounds & during lunchtime ensuring they are safe Working & liasing with teachers & staff to create educational teaching lessons for children Providing personal care to kids where necessary Teaching children road safety by supporting them outside in public with crossing & identifying danger Providing private care to a child by taking him to the park, shopping centre, farm & sensory play Planning learning activities Lunch Support Nappy changes

Contacting customers via phone/email to provide resolutions to issues faced whilst on holiday Using systems such as C4C, Avaya, Skyspeed & plane logbooks to investigate issues customers faced Completing 10+ cases per day to hit team KPI Contact third parties such as Easyjet to investigate flight delay issues Dealing with issues customers faced such as; flight delay, accommodation, passengers or guests Offering customers compensation for issues faced where necessary Escalating issues to third parties where unable to offer compensation Managed team’s wellbeing meetings by providing presentations regarding financial, physical & mental wellbeing support Completing regular wellbeing checkup with individual team members

Greeted and assisted customers in selecting clothing and accessories, providing personalised styling advice and product recommendations. Maintained a clean, organised, and visually appealing sales floor, including merchandising displays and restocking inventory. Processed sales transactions accurately using POS systems, handling cash, card, and returns with excellent attention to detail. Offered product knowledge, including fabric care, sizing, and fit, to enhance the customer shopping experience. Assisted with inventory management, including stock replenishment, stockroom organisation, and conducting stock counts. Handled customer inquiries and complaints professionally, ensuring a high level of customer satisfaction. Collaborated with team members to achieve sales targets and promote store promotions and loyalty programs. Supported store events and seasonal promotions by engaging with customers and encouraging product trials

Assisted the design team with concept development, mood boards, and research on fashion trends and materials. Supported the preparation of sample garments and helped with fittings, ensuring proper measurements and garment quality. Organised fabric swatches, trims, and samples for easy access during design meetings and client presentations. Helped with photo shoots and styling by coordinating outfits, assisting models, and managing clothing samples and accessories. Performed administrative tasks such as updating inventory, managing sample returns, and tracking production timelines. Collaborated with the marketing team on social media content, brainstorming ideas, and assisting with content creation.

Provided personalised fitting services to help customers find the correct size and style of lingerie, ensuring comfort and confidence. Assisted customers in selecting lingerie, nightwear, and accessories by offering expert advice on fit, fabric, and styles for different body types. Maintained a welcoming, discreet, and comfortable shopping environment for customers, respecting privacy and offering one-on-one service. Educated customers on care instructions for delicate fabrics such as lace, silk, and satin to prolong garment longevity. Processed sales transactions efficiently, handling cash, card payments, and returns while ensuring an excellent customer experience. Organised and replenished lingerie displays, ensuring that products were neatly arranged and visually appealing to drive sales. Handled customer inquiries and resolved complaints related to sizing, product availability, or quality with professionalism and care. Assisted in stock management, including unpacking new inventory, performing stock counts, and managing backroom organisation. Promoted store offers, loyalty programs, and seasonal collections to boost sales and customer engagement. Provided styling suggestions for special occasions, such as bridal fittings, maternity wear, and shapewear solutions.