Azadeh Azadmard

• Provided exceptional customer service to a diverse clientele, exceeding satisfaction targets in Christmas season. • Managed cash transactions accurately and efficiently, ensuring consistent adherence to company policies and procedures. • Maintained a clean and organized sales floor, restocking merchandise and creating visually appealing displays. • Proactively assisted customers with product selection, offering personalized recommendations and exceeding sales goals in Christmas season. • Collaborated effectively with team members to achieve common goals, ensuring a smooth and positive customer experience. • Process all sales politely, efficiently and accurately whilst up-selling on till products • Price and merchandise stock and products correctly • Work with the team unloading and unpacking the deliveries • Assist with stock takes, which may include working outside the store's normal opening hours.

• Launched targeted social media campaigns that increased property viewings by 20%, leading to higher occupancy rates and increased revenue. • Managed online property listings, optimizing descriptions and responding promptly to inquiries from potential tenants. • Developed and implemented effective house rules for tenants, ensuring smooth cohabitation and minimizing conflict. • Negotiated lease amendments with landlords, achieving mutually beneficial agreements and fostering positive relationships. • Managed a £120k budget with meticulous attention to detail, implementing cost saving measures that resulted in [quantitative achievement].

o Achieved a 15% increase in customer satisfaction by proactively recommending complementary products and services based on customer needs. o Exceeded individual sales targets by 8% through personalized consultations and building trust with customers. o Resolved customer complaints with a 95% success rate, exceeding company average and retaining valuable customers. o Possess in-depth knowledge of [product categories] through comprehensive training and customer interactions.

SALES ASSISTANT • Cultivated a passion for understanding and satisfying customer demands, prioritizing their needs above all. • Embraced diversity and effectively catered to a wide-ranging and diverse customer base. • Demonstrated a strong commitment to sustainability, consistently promoting eco friendly and ethical fashion choices. • Showcased creativity by staying updated with the latest fashion trends and incorporating them into the store's offerings. • Approachable and humble in interactions with customers, providing a welcoming and enjoyable shopping experience. • Proved to be a reliable and hardworking team member, supporting the cash desk and adhering to strict security procedures. • Actively followed and personally invested in fashion trends. • Collaborating with the sales team to achieve store-wide sales objectives