Experienced and results-oriented Retail Manager. Motivated professional with strengths in supervising and developing employees and promoting optimal customer service. Adept in employee relations,managers training, inventory organization, and visual merchandising. Prepared, organized, and trained in product knowledge, Employee Relations and store regulations. Committed to creating an environment that is conducive to achieving increased sales,team and customer satisfaction.
-Managing a successful store environment and a staff of 35+ employees. -Stockand sales management. -Sales,hours & productivity. -Securityand shrinkage, cash desk and administration management, Health and Safety. -Customerservice. -Peoplemanagement procedures: payroll, rotas, ER processes, recruitment, learning and development, performance reviews. Developing and motivating the team, giving and receiving constructive feedback with a positive manner. -Communicationwith Head Office, Product Managers, Brand Manager/HR Manager and store with relevant follow-ups. -Trainingof future managers for other stores, internal and external candidates.