I am a dedicated Sales Associate with experience at Swarovski, Michael Kors, IKKS, and Russell & Bromley Ltd. Skilled in driving sales, providing personalised styling advice, and building strong customer relationships to meet store KPIs effectively.
~Contributing to stores overall KPI’S ~Composing daily sales reports ~providing personalised Styling advice ~building customer relationships ~welcoming customers ~providing product information
~Opening and closing the boutique ~Driving sales ~communicating efficiently & effectively ~providing personalised styling advice ~Sharing knowledge of the collection & fashion pieces ~ contributing to the stores overall KPI’S ~fulfilling customer requests
~Ensuring every customer has an exceptional in-store experience. ~Developed a thorough understanding of products ~Offering genuine, informed advice to guide customer decision-making. ~Using excellent communication skills to build strong relationships with customers. ~Securing long-term repeat business through outstanding service. ~contributing towards the stores overall KPI’S
~Greeting and welcoming customers, being friendly and conversational. ~Offering clients drinks, hanging their coats, and ensuring they are comfortable. ~Answering the phone and recording appointments. ~Preparing clients for their treatments. ~Assisting the senior stylist with procedures when requested. ~Washing/shampooing clients' hair. ~Sweeping the salon floor regularly. ~Sanitising tools and equipment to ensure health and safety standards are maintained. ~General clean up. ~Helping with opening and closing the salon when possible.