With a solid foundation in retail, I specialise in customer service, stock management, and sales support. My experience at Big Mart Supermarket and Aslam Supermarket has honed my skills in thriving within fast-paced environments, ensuring customer satisfaction, and achieving sales goals. Basic proficiency in Urdu and English broadens my communication capabilities.
• Maintain a cheerful attitude while answering all inbound calls and addressing customer or sales team needs • Answer all customer email inquiries promptly to resolve any complaint or issue while maintaining customer satisfaction • Support sales staf by completing and processing orders and keeping senior staf informed of any issues with delivery • Ensure the sales team is on track to meet month-end goals and share innovative lead generating ideas • Provide all necessary data to senior management upon request and coordinate meetings between departments
• serve customers and handle any returns and refunds. • unpack deliveries, stock shelves and arrange displays. • rotate and replace stock. • promote products to meet sales targets. • keep the store clean and tidy. • Organize sales presentations and ensure that all sales presentation materials are prepared prior to deadlines. • Update customer records in the company database as required. • Input invoice and bill-back data. • Analyze, consolidate, and forward daily action summaries to managers. • add customer information onto a computer. • track orders and arrange deliveries.
I was the manager at Aslam market muhammad bilal worked here for 2 years and he is good in his job very intelligent hard working and sincere and kind hearted person He is excellent in every work.My name is Bilal Ahmad and Muhammad bilal worked under me.