Experienced in retail sales and store management, I excel at leading teams, driving sales, and delivering excellent customer service. Skilled in stock management and staff training, I adapt quickly to new environments and am fluent in English and Tamil, ensuring effective communication with diverse customers.
Hiring, training, scheduling, supervising, and performance management of all store employees. Overseeing stock levels, ordering new products, managing inventory counts, and preventing stockouts or overstocking. Ensuring a positive customer experience, handling complaints, and resolving issues professionally. Ensuring the store complies with all relevant laws and regulations. Ensuring staff are well-trained on products, policies, and customer service standards.
A Sales Team Leader inspires and motivates the team, providing guidance and support to help them achieve their individual and collective goals. They contribute to the development and implementation of sales strategies to achieve sales targets and expand market share. They handle escalated customer complaints and resolve issues to ensure customer satisfaction.
Essentially, a Sales Executive is the face of the company during the sales process, responsible for driving revenue growth, building strong client relationships, and contributing to the overall success of the organization. Representing the company in a professional and positive manner, building trust and credibility with clients.
Managing financial records, analysing financial data, and ensuring accuracy and compliance with regulations, handle tasks like preparing financial statements, reconciling accounts, and assisting with audits, also manage accounts payable and receivable, process invoices, and track expenses.