Commercial Director with over 20 years of experience across contemporary and luxury fashion, spanning wholesale, ecommerce, production, retail, operations and brand strategy. Strong background in international showrooms, budget planning, P&L review, recruitment, pricing, fashion shows, ecommerce development, PR events and retail activations. Experienced in using market feedback, product insight and financial discipline to support strategic repositioning and connect creative direction with commercial performance.
Lead the commercial direction of SRVC during a strategic repositioning, spanning wholesale, ecommerce, production, operations, PR, events and retail partnerships. Manage operating budgets across commercial, production, ecommerce, showroom, PR, events and marketing, working with finance on P&L review, cost control, forecasting and decisions across over £1.2m annual operating costs. Translate market feedback from Paris, Milan and Shanghai into product, pricing and distribution recommendations, helping reshape the offer towards more wearable, better fitting and commercially relevant collections. Work closely with the founder, design and production teams to broaden customer appeal while protecting the brand identity and supporting external messaging, including the WWD feature on the new direction. Manage international showroom strategy across Paris, Milan and Shanghai, including showroom representation, agent management, contract negotiation, sample logistics, line sheets, lookbooks and post market follow up. Organise and manage London Fashion Week show activity, coordinating budgets, timelines, production partners, suppliers, logistics and internal teams. Oversee lookbook production from planning to final asset delivery, including creative coordination, budgets, schedules, samples and shoot logistics. Lead wholesale strategy across global territories, including pricing, distribution, agent relationships, order management, sell through analysis and seasonal market planning. Lead Farfetch onboarding from the brand side, coordinating internal resource, product data, pricing, imagery, logistics and operational requirements ahead of launch. Recruited and onboarded an ecommerce manager to strengthen Shopify trading, product presentation, customer journey, content accuracy and day to day ecommerce operations. Oversee factories and production partners, managing priorities, timelines, quality expectations, cost discussions and delivery schedules. Lead budget control across production, freelance resource, shipping and logistics, managing supplier negotiations and cost visibility during a challenging cost environment. Negotiate commercial terms and contracts across showrooms, agencies, suppliers, factories, freelancers, ecommerce partners and service providers. Plan and deliver PR events, store activations and retail moments, including Machine A London, plus sample sales covering stock planning, pricing, logistics, staffing and reporting. Own the company recruitment process across departments, including candidate search, role scoping, interviews, salary discussions, contracts and onboarding; recruited key roles across ecommerce, production, product development, design and content. Build relationships with buyers, agents, distributors, ecommerce partners, PR contacts, creatives, content creators, factories and suppliers.
Advised multi product fashion brands on wholesale strategy, pricing, distribution and market positioning across womenswear, handbags, footwear, menswear, resortwear, jewellery and lifestyle. Represented brands in global negotiations and market expansion, winning new business with luxury retailers, hotel groups and resort stores. Led showrooms and trade shows in London and Paris, managing sales strategy, client relationships and post market follow up. Analysed market trends, buyer feedback and campaign performance to refine sales and distribution strategies. Supported brand identity, collection development, digital assets and commercial presentation.
Created successful strategies to grow the wholesale business and reported directly to the CEO. Managed the in house sales team, four international sales agents and German and Norway distributors to implement growth strategies in each territory. Organised and managed showrooms in Paris and London for international buyers including Harrods, La Samaritaine, Globus and Antonia. Developed retail targets and worked closely with the CEO on collection development based on buyer feedback and territory requirements. Developed seasonal budget forecasting and managed the yearly selling calendar across sampling, photoshoots, agents and distributors. Negotiated terms with buyers, managed RTVs and in season sales. Directed visual assets including lookbook photoshoots.
Managed and grew wholesale business across global markets within Designer and Resort departments, working across brands including Marfa Stance, Koche, Simkhai, Kalita, Thierry Colson, Chufy, AGS and Missoma. Created seasonal sales strategy to secure new accounts and grow a £4M yearly portfolio. Set and led sales appointments with major and independent boutique buyers in Paris and London showrooms, including Browns, Moda Operandi, Bergdorf Goodman, Matchesfashion, Mytheresa, Harrods, Harvey Nichols and Net a Porter. Negotiated buyer terms including trade discounts, settlement discounts, ST guarantees, markdown contributions, marketing contributions, RTVs and swaps. Collected and analysed sell through reports and supported in store training to drive after sales performance. Owned sales targets by store, country, region and channel, annually and per season. Prepared end of season reports with sales and collection performance analysis.
Managed wholesale distribution and agency processes for womenswear and accessories brands including Marchesa Notte, Missoni accessories, Atoir and Three Floor. Worked closely with department stores and e-tailers across Europe, Asia and the Middle East, including Harvey Nichols, Net a Porter, Liberty and Harrods. Managed budgets and created price and margin strategies for distribution and agency business. Directed financial operations including invoicing, payment tracking, credit insurance and invoice financing. Managed global logistics, coordinating international deliveries to improve distribution efficiency and profitability.
Launched the handbag brand from initial concept to market. Managed profit and loss responsibilities across the business. Expanded distribution through ecommerce and retail partnerships in Hong Kong and the Middle East, including Harvey Nichols Kuwait. Backed by UKFT at Brits in Paris and featured in Vogue UK.
Managed production critical paths from initial sample to final product, reporting directly to the Managing Director.
Grew and developed new and existing relationships with UK retailers, reporting directly to the CEO.
Started as a part time sales assistant and progressed to Flagship Store Manager after graduating in 2008. Responsible for 20 members of staff, including management, and £2M yearly turnover. Achieved 17% increase in sales in the first year as Store Manager and 20% in the second year.