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Hejira Rachmanto

Fashion Buying Graduate
About

I am a dedicated retail professional with experience as a Sales Associate at Bond Street, excelling in customer service, product promotion, and client engagement. I thrive in dynamic environments, building strong customer relationships and ensuring exceptional shopping experiences.

Previous Brands
BASLIQ Volunteer
Jovem Studio
Revolt Model Agency
Seasonal
Work Experience
Event Assistant
Apr ‘23 - Apr ‘23
BASLIQ Volunteer

2021 - 2022 Seasonal Voluntarily help out BASLIQ's newest jewellery line collection launch on May 2023. Interact and entertain A and B List influencers, models, and fashion figures at the event while promoting products. Promote and help collect documentation of celebrities using thejewelry.

Social Media Manager and Signed Model
Oct ‘22 - Jul ‘23
Revolt Model Agency

Managed a consistent social media presence on TikTok and Instagram. Achieved organic growth of 20k followers, 2+ million views, and 300k likes on TikTok as the face of the agency. Interviewed potential models in weekly Instagram live streams and engaged with over 1k+ viewers regarding their questions and concerns. Collaborated with renowned brands as a signed model, including Basement Approved, Patrick McDowell, and Floraison Global.

Junior Product Developer, Brand Representative, and Content Creator
Jul ‘22 - Now
Jovem Studio

Assisted in product design, campaign planning, and trend forecasting for the Indonesian leather goods brand. Event organizing including financial management and guest administration. Creating a minimum of 5 compelling content per week for Instagram and TikTok, engaging with over 20kfollowers on Instagram and 7k on TikTok. Represent the brand at events while networking with clients.

Sales Associate
Nov ‘21 - Jan ‘22
Seasonal

Bond Street Built and maintained strong relationships with customers to foster loyalty and repeat business. Provided exceptional customer service by greeting customers, understanding their needs, and assisting them in finding products or services. Assist customers on the shop floor, as well as sort stockroom products during busy times.

Retail Experience
Retail Category
High street
Premium
Work Environment
Flagship store
Product Category
Womenswear
Leather goods
Responsibilities
Greeting
Client Help
Storytelling
Aftercare
Styling
Client Advising
Packaging
Returns & Exchanges
Transactions
Product setup
Inventory control
Stockroom management
Stock control
Order preparation
Open/closing store
Languages
Indonesian
English
Indonesian
Education & Training
Istituto Marangoni London
‘21 - ‘24
Bachelor of Business & Bachelor of Arts
Global Jaya School
‘18 - ‘21
Baccalaureate Diploma Subjects in Visual Arts,