I bring hands-on retail experience from Cootes Pharmacy, excelling in stock organisation and timely task completion. Adaptable and detail-oriented, I thrive in dynamic environments, focusing on customer service and efficient store operations to enhance the shopping experience.
• I efficiently handled scheduling and coordinating appointments for care staff and clients ensuring accurate records and smooth operations. • I was responsible for maintaining client files and updating personal information and processing confidential documents in compliance with privacy regulations. • I would also deal with clients over the phone and make sure that all their files were updated allowing me to gain customer service skill.
• I had the opportunity to complete a work experience program in the imaging department at St Mary's Hospital. • I learnt how to operate various imaging instruments, including CT scans and X-rays. • I gained vital skills such as efficient communication with patients, how to diffuse situations, and how to collaborate with other volunteers to deal with stressful situations. National Citizen Service (NCS) - Year 11 Participant JUL 2022 - JUL 2022 • Physical activity, teamwork, and community service were completed as part of the certificate requirements. • Outdoor activities and community involvement helped to develop important skills including problem solving, leadership, and communication. • Throughout the program, I displayed commitment, tenacity, and teamwork in order to meet both individual and group objectives. Islamia Girls School - Year 11 School Council and Charity Committee SEPT 2021 - May 2022 • I had to organise a charity dinner for 200 people to attend, which included a charity activity and a speech that I gave, and we ended up raising £7,000. • I improved my communication skills because I had to provide frequent updates in different assemblies on any upcoming charity events and how children may participate.
• I stacked shelves and had to organise medications according to their expiration dates. • When I was stacking the shelves, I had to ensure that the medications were in the correct location so that the pharmacy could function properly. • I had to work efficiently to guarantee that all of the jobs were finished on time.