Jack Broxton
With extensive luxury and premium retail experience, I excel in delivering exceptional customer service, achieving sales targets, and managing inventory. Skilled in dynamic retail settings, I build strong client relationships and am fluent in basic Spanish, French, and Russian, with a passion for the retail industry.
As a Travel Retail Program Manager, I delivered a multinational tax and duty-free brand program, ensuring seamless operations across various international markets. My role involved delivering weekly strategic, scripted sales presentations to enhance brand visibility and drive revenue growth. I collaborated closely with cross-functional teams to develop innovative marketing strategies and promotional activities tailored for the travel retail sector. I was responsible for managing budgets, analysing market trends, and identifying opportunities for expansion. My efforts were focused on continually improving customer experience and satisfaction within the travel retail environment.
As a Sales Associate/Trunk Show Sales Representative, I spearheaded initial trunk shows aboard Disney Cruise Line (DCL) vessels, where I was responsible for managing inventory levels and ensuring stock accuracy. My role involved engaging with customers to promote and sell luxury products, providing exceptional customer service, and building strong client relationships. Successfully managed trunk shows on DCL vessels, achieving sales targets consistently. Received recognition for outstanding customer service and sales performance, enhancing the brand's reputation.