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Faizan Mohammed

Retail Sales Associate
About

With a passion for Indian classic fashion, I excel in creating personalised shopping experiences and visual merchandising, significantly enhancing sales and customer satisfaction at Fabindia and Allen Solly. Skilled in inventory management, I thrive in fast-paced environments and am flexible with schedules up to 20 hours weekly.

Previous Brands
Allen Solly
Fabindia
Work Experience
FASHION SALES ASSOCIATE
Feb ‘21 - Sep ‘23
Fabindia

• Orchestrated personalized shopping experiences, blending customer preferences with Indian Classic fashion trends, resulting in high satisfaction scores. • Cultivated trust and loyalty among clientele through attentive service, leading to a significant increase in customer retention. • Spearheaded innovative visual merchandising to drive product visibility and sales. • Optimized inventory management processes, minimizing discrepancies and maximizing efficiency.

Graphic Designer
Feb ‘20 - Sep ‘23
Self employed

• Freelance graphic designer proficient in Photoshop, Illustrator, and Premiere Pro. • Collaborated with creative Fashion brands to develop unique brand identities. • Ensuring effective communication with clients, adaptability, timely delivery and creative solutions.

RETAIL ASSISTANT
Sep ‘19 - Jan ‘21
Allen Solly

• Elevated customer engagement through product knowledge and trend insights, consistently exceeding sales targets. • Mastered upselling and cross-selling techniques, increasing the average transaction value. • Supervised Inventory Maintenance, performed stock replenishment, and ensured accurate product labeling and pricing. • Participated in promotional events and sales initiatives to drive store traffic and meet sales targets.

Retail Experience
Retail Category
High street
Premium
Work Environment
Shopping centre
Flagship store
Product Category
Menswear
Womenswear
Accessories
Leather goods
Watches & Jewelry
Footwear
Beauty & Fragrances
Other
Responsibilities
Greeting
Client Help
Complaint handling
Aftercare
Product demos
Packaging
Returns & Exchanges
Upselling
Transactions
Client Advising
Online orders fulfilment
Product setup
Product labelling
Inventory control
Delivery processing
Order preparation
Store Maintenance
Stock control
Health & safety
Stockroom management
Open/closing store
Styling
Cash register
CRM
Storytelling
Recommendations
Anonymous
Senior colleague - Senior Graphic designer
Feb 2020 - Sep 2023

Having worked closely with Mohammed Faizan, I can attest to his exceptional skills and dedication. Faizan's background in retail and passion for customer service make him a standout professional. He approaches tasks with enthusiasm, creativity, and attention to detail, consistently exceeding expectations. Faizan's versatility, proactive attitude towards learning, and ability to build strong relationships make him an invaluable asset to any team.

Languages
English
Education & Training
York St John University
‘24 - ‘24
Master of Science in Project Management