With extensive experience in client relations and event management, I excel in dynamic environments. Skilled in communication strategies and project coordination, I'm adaptable across retail settings, offering proficiency in English and French for diverse customer interactions.
For the L'ORÉAL DERMATOLOGICAL BEAUTY Division: • Directed the L’Oréal presence at EADV 2024 - Europe's largest dermatological congress with 17,000+ attendees. (Work: event logistics, brand coordination, KOL relations, budget management, communication strategy and administrative tasks). • Executed the logistics for SkinAlliance Forum 2024 - a L’Oréal event with 500+ HCPs, KOLs, and ROLs. (Work: event management, vendor selection, budget management, and communication presentations). • Prepared post-event reports like feedback analysis, and recommendations for future events. • Strategically planned the congress participation of the five division brands from 2025 to 2027. • Formulated the medical advisory board guidelines for zones and countries.
For the LA ROCHE-POSAY Brand: • Developed and executed a content campaign for two product launches that featured skin condition explanation, KOL interviews, 3D molecule visualizations, and explanations of the mechanism of action. (Work: agency management, content copywriting, team coordination, look-&-feel guidelines, and storytelling for 108+ assets). • Created global content activation notes for dermatology congresses (AAD 2023 and WCD 2023) for internal communication. • Transformed the test results of 18-year research into communication assets for external communication. • Analyzed the communication strategy on topics related to scientific publications and global dermatology congresses. • Oversaw the monthly selection and promotion of internal scientific studies on social media.
• Analyzed foresight tools and market data for keynotes delivered by Dr. René Rohrbeck. Keynotes for: UNESCO, Danfoss, Gartner, NIA Thailand. • Co-authored a case study on the successful use of strategic foresight tools in a Thai government organization, for use in the Foresight & Strategic Design courses at EDHEC. • Lead a project on executing an account management system and funnel tracker system for the Chair, based on Airtable. • Led a project for a foresight teaching case on the European aviation industry. • Worked on summarizing the findings of the ‘’Future of Air Travel’’ consultancy project involving major aviation stakeholders like Lufthansa, Heathrow Airport, Munich Airport, IATA, etc.
Conceptualised and executed events with a focus on sustainability and sustainable growth in industry. Drafted the department CSR report for the year 2022.
Member of the Founding Team. • Secured and built relations with 41 e-commerce clients (Business Development). • Developed a timeline and coordinated the shift of the company resources from one website developer to a Shopify site (Project Management). • Strategically analysed and presented new target markets, products, growth opportunities, and revenue streams (Growth, Strategy and Finance). • Enhanced sales by 45% in a month using marketing via Facebook Ads and Google AdWords (Online Marketing and Advertising). • Hired and fostered 9 client relation interns as their manager (HR). • Streamlined the inventory management and invoicing process via Excel and Word (Inventory Management) • Built the ‘Cozy’ brand on Instagram and LinkedIn (Brand Management).
• Confidential phytopathology testing of company products on vegetables. • Research project to isolate and identify agriculturally important microorganisms