I have proven experience in luxury, premium, and high-street retail, excelling in personalised styling, consultative sales, and visual merchandising. Skilled in clienteling and adapting to fast-paced shop floors, I consistently drive sales and deliver exceptional customer service across menswear and womenswear environments. Fluent in English and Hindi.
Deliver personalised styling advice and product recommendations, translating customer needs into confident purchasing decisions. Drive daily sales and KPI performance through proactive selling, upselling and cross-selling, achieving ~40% membership conversion. Support Visual Merchandising through seasonal launches and commercial floor moves in line with brand standards.
Delivered exceptional one-to-one luxury client service, providing personalised styling consultations across ready-to-wear, handbags, footwear and accessories. Built and nurtured a loyal client portfolio through proactive clienteling and tailored follow-up, driving repeat purchase and long-term brand loyalty. Consistently achieved and exceeded individual and boutique sales targets through consultative selling, cross-selling and upselling on full-price collections. Upheld impeccable visual merchandising and boutique presentation in line with brand guidelines during seasonal launches and peak trading. Managed the full client transaction journey - POS, exchanges and gifting - while supporting stock replenishment and inventory accuracy. Partnered with the wider boutique team to deliver seamless, discreet service during VIP appointments and high-footfall periods.
Deliver personalised styling consultations for 20-30 clients monthly, curating wardrobes tailored to lifestyle, occasion and budget. Built a loyal client base of 60+ repeat clients through trust, discretion and relationship management core clienteling skills directly transferable to a maison environment. Translate seasonal trends into commercially relevant recommendations that confidently influence purchasing decisions.
Delivered personalised one-to-one service and styling recommendations in a premium retail environment, supporting daily sales targets through strong product knowledge and cross-selling.
Delivered personalised product recommendations and styling advice in a premium streetwear environment, maintaining visual merchandising standards during high-footfall periods.
Assisted styling teams with 30+ runway looks for international luxury fashion shows, managing garment organisation, fittings and backstage coordination under strict deadlines.
Supported 10+ commercial shoots, coordinating 100+ garments and accessories; improved sample retrieval efficiency by ~25% through organised inventory management.
Directed styling and visual presentation for 100+ products; grew brand community to 4,000+ followers through storytelling-led content.
Assisted in styling high-profile artists for editorial shoots and public appearances, managing wardrobe preparation and on-set coordination with discretion.
Ria is a highly responsible team player who consistently brings a positive attitude to work. She communicates well with colleagues, she is always willing to support the team and handles her responsibilities with professionalism. She is dependable, learns quickly, adapts well to new situations and remains calm under pressure. Her strong work ethic, punctuality and commitment to delivering quality results make her a valuable asset to any workplace. I would confidently recommend Ria for any role, as I believe she will be a great addition to any team.