### Retail Design for the Digital Era / Digital In-store Experience / Off-Line & On-Line Engagement / Visual Merchandising / Consumer Insight / Brand Re-design / Retail Strategy Development & Implementation / Retail Process Improvement / Cost & Quality Control ### A performance-driven, dynamic creative specialised in designing and implementing best-in class Brand Retail Identities & Customer Experiences for the Digital Era, across various Retail Formats; from conceptualisation to market deployment and post-opening optimisation. With decades of experience in both the EU and the Asia-Pacific region, China & India in particular. Gaining valuable insights on what engages shoppers both off-line & on-line, and how to apply this to build inter-active, customer-centric Retail Brand Identities which cater for the new Digital Era Consumer. Creating consumer connections through engaging visual merchandising & emotive storytelling, ensuring a strong link between both off-line & on-line experiences, in turn strengthening the Brand Identity which drives revenue, profit and market share. Achieving results by building loyal relationships across global, regional and local teams in culturally diverse matrix organisations and through dedicated agency & supplier management. Leading revitalisation and growth for both licensees and wholesalers in start up or turnaround retail situations.