I am a highly motivated individual with a fervent interest in the arts, fashion, and music. My professional experience spans multiple industries, including music retail, customer service, talent liaison, and digital marketing, providing me with a diverse and versatile skill set. My time at Rough Trade, where I immersed myself in the live music scene, has been particularly invaluable, as it has allowed me to develop a deep understanding of the industry and its nuances. Additionally, I have had the privilege of working with esteemed brands such as HAY and ISSEY MIYAKE, which has enabled me to cultivate a keen eye for aesthetics and marketing. I take pride in leveraging my artistic creativity and communication skills to connect with audiences through engaging content and social media.
• Led exceptional customer service, promptly resolving inquiries to ensure customer satisfaction. • Collaborated with the sales team, demonstrating strong teamwork and leadership skills. • Maintained store appearance and visual merchandising standards, showcasing an eye for aesthetics and design. • Assisted in creating and executing successful social media campaigns for music events, resulting in increased online visibility and ticket sales. • Acted as front of house during events, ensuring a welcoming atmosphere for guests. • Additionally, working at Rough Trade granted me exclusive access to gigs by renowned artists allowing me to stay connected to the latest trends and emerging talents in the industry.
• Provided exceptional customer service, offering personalised music recommendations to customers and fostering strong connections with the brand.
• Conducted thorough research on various topics and talent opportunities, ensuring accuracy and relevance for ongoing and potential development opportunities. • Participated in brainstorming sessions, contributing creative input and innovative ideas to enhance project development. • Assisted with administrative tasks, supporting the recruitment of freelancers.
• Engaged with customers, offering product and design knowledge and advice, enhancing customer satisfaction and brand loyalty. • Assisted in visual merchandising and store layout changes, contributing to an attractive shopping environment. • Effectively handled customer inquiries and sales transactions, ensuring a seamless and enjoyable shopping experience. • Collaborated with the sales team to achieve sales targets and provided exceptional customer service to retain loyal customers
• Supported talent agents with calendar management and client communication, demonstrating excellent organisational and coordination skills. • Worked closely with bookers, television producers, and clients to coordinate interviews and bookings, fostering strong professional relationships.
• Managed sample requests and press inquiries, ensuring seamless communication with media outlets to maximise brand exposure. • Sent samples to VIPs and sourced samples for important photo shoots with influential stylists and photographers, increasing brand recognition and press coverage. • Assisted in preparing for fashion week and sending invitations to VIP guests and industry professionals. • Supported the Director of Press and Public Relations, contributing to effective media relations and brand representation. • Monitored press coverage of ISSEY MIYAKE brands and archives from reputable sources and social media.
• Spearheaded content creation and curation for a feminist and contemporary art magazine, honing storytelling abilities and crafting compelling narratives. • Leveraged social media platforms to promote magazine launch, articles and engage with the online community, building digital marketing expertise. • Sourced funding from investment opportunities, fundraising, and advertising from galleries.
• Created and scheduled content for Clothes Show Live, increasing followers and engagement, showcasing skills in social media management and community building, and further enhancing content creation capabilities. • Collaborated with VIPs and influencers to create exclusive content, increasing engagement and brand awareness - behind-the-scenes stories, influencer takeovers, etc.
• Assisted in post-production tasks for television projects, showcasing organisational and multitasking abilities. • Took care of talent during recordings, ensuring their comfort and needs were met.