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Aisha Wafa

Customer Service Assistant
About

With proven expertise in high street and luxury retail, I excel in customer service, sales, and stock management. My experience at maje, IZIPIZI, and ZARA has equipped me with the skills to thrive in fast-paced environments, consistently meeting targets while serving a diverse clientele.

Previous Brands
Church Road Pharmacy
Crown Paints
IZIPIZI
maje
ZARA
Work Experience
Sales assistant
Nov ‘23 - Feb ‘24
maje

relationships with customers; in order to boost sales revenue. One to one customer consultations and personal targets met consistently. Deliveries, tills and stock operation.

Sales
Aug ‘23 - Sep ‘23
IZIPIZI

consultation. Dealt with opening and closing store, deliveries, tills operation and stock control.

Sales Assistant
Aug ‘22 - Aug ‘22
ZARA

Sales assistant dealing with tills operation, customer queries and advising on key clothing trends as well as stock replenishment.

Customer Services Assistant
Jan ‘21 - May ‘22
Crown Paints

Sales assistant dealing with stock replenishment, answering customer calls and working on tills.

Customer Services Assistant
Sep ‘20 - Jan ‘21
Church Road Pharmacy

Sales assistant dealing with customer queries, updating stock systems, answering customer calls, stock replenishment and dealing with management queries as well as advising on key product trends.

Retail Experience
Retail Category
High street
Luxury
Work Environment
Boutique
High street store
Other
Product Category
Womenswear
Accessories
Other
Footwear
Menswear
Responsibilities
Greeting
Styling
Client Advising
Upselling
Returns & Exchanges
Transactions
Cash register
Packaging
Product setup
Product labelling
Order preparation
Store Maintenance
Stock control
Languages
English
Education & Training
Isaac Newton Academy
‘21 - ‘24
Sixth Form