Dweet
Dweet

Jerome Blake

Operation Assistance
About

With solid retail experience at Sports Direct, I excel in customer service and sales. I'm adept at advising customers and handling returns efficiently. Adaptable to fast-paced environments, I am reliable and flexible with schedules, ideal for temporary retail roles. Fluent in English.

Previous Brands
Enfield Scorpions
First Call and Gig
Transport for London
Morrison's
Sports Direct
Work Experience
Basketball Coach/Mentor
Sep ‘21 - Apr ‘22
Enfield Scorpions

• Guiding athletes and teaching them the correct way to play a sport. • Working with small groups or ! : ! to help gain more understanding. • Greeting all students with respect and good morals; building a relationship for them to understand boundaries. • Preparing & Demonstrating drills and actions. • Engaging and supporting students and assisting with personal care if needed.

Warehouse Operative
Jul ‘20 - Feb ‘21
First Call and Gig

• Completes shipments by processing and loading orders. Orders are prepared by processing requests and supply orders; pulling materials; packing boxes; placing orders in the delivery area. This requires attention to detail and the ability to work efficiently and effectively under high pressure. • Completes deliveries by driving truck or van to and from vendors by being organized and managing my time effectively. • Maintains truck or van by completing preventive maintenance requirements and arranging for repairs which developed my ability to work proactively and deal with foreseen challenges. • Enforces inventory controls by collecting stock location orders and printing requests.

Gateline Assistance
Jun ‘19 - Jan ‘21
Transport for London

• Ensure personal safety and that of others, including visitors and contractors at all times. This developed my ability to communicate flexibly to all manner of people, at times being assertive. • Ensure passenger comfort. Respond positively to enquiries; proactively ensure that the passengers' needs are met within your area of responsibility. This requires a high level of interpersonal skills. • Check the cleanliness and general environment of Automatic Ticket Gates and rectify or report faults

Counter
Oct ‘18 - Mar ‘19
Morrison's

• Responsibility of preparing and serving hot food to the customers maintaining a cheerful attitude which improved my ability to be self-motivating and resilient. • Carried out leadership skills to maintain by marinating shop floor by restocking shelves, • Supervision of self- checkout tills, being an extra hand to help and closing tills.

Sales Advisor
Jan ‘15 - Jan ‘16
Sports Direct

• Arranging merchandise on shelves according to popularity and other criteria, making it more accessible for customers to see what they wanted. • Approaching customers to offer them advice on products to persuade them to buy • Provide information and other services such as handling returns/refunds of merchandise. • Locate products on behalf of customers • Deal with complaints in a patient and helpful manner

Retail Experience
Retail Category
High street
Premium
Luxury
High-end luxury
Product Category
Menswear
Footwear
Accessories
Responsibilities
Greeting
Client Help
Styling
Client Advising
Transactions
Cash register
Returns & Exchanges
Packaging
Product labelling
Product setup
Delivery processing
Stock control
Order preparation
Open/closing store
Languages
English - Fluent