Experienced retail professional with a strong background in sales assistance and team leadership. Proficient in customer issue resolution, inventory management, and enhancing product satisfaction. Adaptable to dynamic retail environments and dedicated to meeting temporary role demands efficiently.
• Established open and professional relationships with team members to achieve quick resolutions for various issues. • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction. • Located and resolved problems with team production and performance to maintain consistent quality levels. • Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages. • Established operational objectives and work plans and delegated assignments to subordinate managers. • Evaluated customer needs and feedback to drive product and service improvements.
• Fielded customer questions to share information about products, availability, and pricing. • Helped customers locate products and checked store system for .
• Controlled resources and assets for department activities to comply with institute standards and government regulations. • Assisted in organizing and overseeing assignments to drive operational excellence. • Established team priorities, maintained schedules and monitored performance. • Successfully managed budgets and allocated resources to maximize productivity . • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
We work together as sales assistant