As a retail sales associate with frasers group , I excel in customer engagement and meeting sales targets. I adapt quickly to diverse retail settings, delivering exceptional service and fostering team collaboration. My skills include upselling, stockroom management, and handling transactions effectively.
• Introduced promotional products and cross-marketing initiatives, increasing customer engagement. • Collaborated with the team to achieve sales targets, contributing to a rise in promotional campaign effectiveness. • Analyzed customer feedback to inform product selection and marketing strategies, enhancing alignment with market demands. • Delivered exceptional customer service, boosting customer loyalty.
• Worked closely with students and faculty, addressing concerns and feedback. • Organized and facilitated communication for student engagement initiatives. • Collaborated with university administration to enhance the student experience. • Represented the MA Luxury Brand Management cohort in academic meetings and discussions.
customer service. store maintenance. sales reporting. merchandising and cash handling
• Handled customer complaints professionally and effectively. • Maintained attractive product displays and organised inventory. • Ensured brand standards and store cleanliness. • Communicating with team members and promoting brand promotions to customers
• helping the company to drive sales by consistently delivering the best customer service. • Working with the team to achieve daily sales targets. helping the company to drive sales by consistently delivering the best customer service. • Won the best team appreciation for achieving the monthly company target. • Understanding the company KPIs. • preparing a brief sales report for the quarter and presenting.
• Drove sales of 1,000+ sneaker pairs during the pandemic by establishing Kerala's first sneaker resale business. • Negotiated with 100+ suppliers, enhancing inventory diversity and market reach. • Collaborated with influencers, resulting in a 5x sales increase and 1,000+ new followers. • Executed local event partnerships to elevate brand visibility within the sneaker community. • Created targeted social media content, improving engagement and driving traffic. • Managed e-commerce operations, optimizing sales funnels for increased customer retention.
Yeah! The smartest guy i had come across. Punctual and good at handling customers.