Elaine Dos Santos
As a Sales Assistant at Wolford, I excel in customer styling and stock management. Fluent in Portuguese, my adaptability enhances client satisfaction across diverse retail settings, while my CRM skills and trend forecasting ensure seamless operations in premium and luxury environments.
• Keyholder • Getting store ready for the day • Banking • Styling customers, forecasting trends • Helping select the most suitable product for the customer • Stock Management • Transfers and Shipping • Stock management • Taking deliveries • Data collection, analysing figures - Weekly Reports • Taking customers special orders • Liaising with other stores and the Head Office • Overseeing targets • CRM • Promoting and offering incentives • Personal shopping service & Hand Delivery • Dealing with press & media requests
• Serving customers at the till • Collecting packages • Reducing, Date checking and destroying products • Stock counting • Restocking shelves
English speaking nanny Creating activities for French children in the English language
• Translating pieces of writing from Portuguese to English for small businesses for their English-speaking customers • Interpreting written or spoken material and ensuring meaning and context are maintained, creating glossaries or term dictionaries • Working with individual clients and corporations
• Hosting, Greeting and Serving customers • Assisting the manager with stock count • Restocking stations from deliveries • Prepping food
• Preparing spaces for events such as: - ELLE Style Awards - Jaeger Press Event - London Cocktail Festival
• Assisting designer on photoshoots, scouting models and styling models
• Conducting outbound calls to businesses and individuals to complete market research surveys • Obtaining, recording, and verifying information from respondents by conducting telephone interviews • Accurately inputting information into company software as dictated by respondents • Working towards targets
Elaine and I worked together for a year ,I found her competent and conscientious , honest and hardworking. Elaine was able to continue running the store efficiently in my absence. Elaine has skills that were not utilised in her Sales consultant position so I look forward to hearing she has obtained her higher goals and wish her all the best .