Titania Titus
Experienced beauty therapist with a strong background in premium retail, I excel in customer service, upselling, and product knowledge. Adaptable and client-focused, I thrive in fast-paced environments, delivering exceptional service and supporting sales targets while maintaining high hygiene standards within luxury beauty and fragrance settings.
Cultivated a welcoming atmosphere by warmly greeting guests and establishing strong rapport. Maintained excellent guest satisfaction by providing attentive, proactive and helpful service. Maintained a clean and organised work area, contributing to efficient service delivery.
Participated in staff meetings and contributed valuable insights into child welfare policies. Enhanced self-esteem in young individuals through positive reinforcement techniques. Promoted healthy lifestyles by organising fitness and wellness programs.
Succeeded in reducing supplier-related issues by maintaining strong communication channels at all times. Developed effective systems for tracking incoming invoices and reducing paperwork backlog. Maintained confidentiality of sensitive information, adhering strictly to GDPR.
Improved client satisfaction by delivering personalised facial treatments. Maintained knowledge of current treatment procedures and products, providing customers with expert advice. Facilitated a relaxing environment with calming aromatherapy techniques. Delivered massages using varied techniques, targeted to exact customer preferences. Implemented hygienic practices to maintain a clean treatment space.