Farhanah Yasmin
I bring hands-on experience across busy cafés and retail shop floors, excelling in customer service, cash handling, and store operations. I am confident managing tills, training staff, and adapting quickly to dynamic environments, with a passion for delivering excellent service and supporting sales in high street and boutique settings.
Prepared specialty coffee using La Marzocco espresso machines in a fast-paced café environment. Trained new staff members in customer service, hygiene standards, and deep-cleaning procedures. Maintained high-quality beverage presentation and efficient workflow during busy periods. Trained to create latte art.
Baked speciality Hungarian chimney cakes. Trained new staff and carried out checks and trained in deep cleaning tasks. Sole opener and closer, managed the shop on my own.
First time experience in specialty coffee. In charge of Front of House and was Head Barista during shifts Provided customers with excellent service.
Trained in health and safety and food preparation. Responsibilities included: cashing up on the till, ensuring food was made fresh, and carrying out stock checks.
Trained and taught how to make multiple beverages. Managed the tills. Made key ingredients for drinks, e.g. brewing tea leaves, tapioca pearls, syrups and purees.
Encouraged children to partake in physical and vocal activities to develop motor skills. Enabled hand in hand coordination to teach, e.g. writing and drawing. Carried out supervision and safety checks.
Cleaner role for Back of House towards end of shift. Improved organisation skills, set tables and display. Waitress role for Front of House during a wedding event.
Collected items and cash donations and assisted customers. Achieved cleaning and organisation skills.
Carted foods/bulk to vans and sorting stations. Played an assistant role for senior peers.