Experienced retail professional with roles at UNIQLO and IKEA, skilled in customer service, sales, and maintaining a positive shopping environment. Proven ability to exceed sales targets and adapt quickly in dynamic settings.
• Improved communication by engaging closely with customers and assisting with any queries. • Maintained a clean and organised sales floor. • Collaborated with team members to achieve store goals and create positive environment. • Worked to exceed sales targets to drive business growth and relayed customer feedback.
• Use cash registers to manage customer transactions for a minimum of 8 hours per week. • Manage self-service areas and answer customer queries. • Developed customer service skills such as communication, attentiveness, product knowledge, decision making, and problem solving.
• Carried out several customer orders and cleaned up a variety of spaces. • Maintained a clean working area and bar. • Processed payments and verified age requirements. • Worked to exceed sales targets and ensured customer queries were answered. Places worked: Wembley stadium, Emirates stadium, London stadium etc.
• Carried out several customer orders and cleaned up a variety of spaces. • Maintained a clean working area and bar. • Processed payments and verified age requirements. • Worked to exceed sales targets and ensured customer queries were answered. Places worked: Dorchester hotel, Henley Royal, Sushi samba, Royal Ascot etc.
• Developed a brand concept for a bakery, broke even and plan to scale up by 20%. • Improved organisational skills by dealing with more than 5 customer orders per week. • Initiated successful marketing strategies that focus on target audience. • Created a loyal customer base by constantly listening to feedback and reading customer reviews.