I am a highly conscientious and commercially astute individual seeking a dynamic and stimulating work environment. My unwavering commitment to delivering exceptional customer services is a cornerstone of professional identity. With a track record of maintaining a polished and professional demeanour, I possess robust communication skills as well handling challenging situations adeptly. My unwavering loyalty to the organisations I serve underscores my dedication to contributing to their success. I am confident that I can bring substantial value to your company.
Address: 1 Belgrove St, London WC1H 8AB Contact number: 02078432229 • Proficiently manage reservations and warmly welcome guests, guiding them to their designated tables while delivering outstanding customer service. • Assisted other areas of the bar, ensuring tables are sanitised, water is served and bartenders receive assistance. • Uphold impeccable personal hygiene and presentation standards. • Actively handle emails and monitor the waiting area
Date volunteered: 11th Oct 2021 - August 2022 Address: Croydon university hospital, London CR7 7YE Contact number: 03700104950 • Gained insight into person-centred approaches and reflective practices within the healthcare environment. • Performed First aid duties and established meaningful connections with fellow practitioners, expanding my knowledge base. • Had the opportunity to volunteer within the hospital.
• Memorised an extensive menu of over 25 items, effectively providing personalised recommendations to customers. • Collaborated seamlessly with my team to maintain smooth operations while upholding exceptional customer service during peak periods. • Leveraged my understanding of the restaurant's clientele to drive sales and expand product knowledge. • Handled payments via the POS system.
Date employed: August 2019- December 2019 Address: 268 Brixton Road, london • Anticipated and exceeded customer expectations, consistently delivering exceptional service while upholding the salon standards. • Maintained a pristine salon environment through regular floor sweeping, mopping, towel washing, and thorough equipment disinfection in compliance with health and safety regulations. • Adapted to flexible schedules in order to support other areas of the salon.