Zahra Azam
I bring extensive high street retail experience, excelling in sales, customer service, and shop floor organisation across fashion, footwear, and fragrance. Skilled in transactions, upselling, and stock management, I adapt quickly to busy environments and enjoy delivering positive shopping experiences as part of a dynamic team.
• Managed customer transactions at till with accuracy and speed. • Balanced serving customers at the till and processing returns so targets can be met before store closure • Checked for damaged and missing labels on all returns. • Kept the till area stocked with bags and essentials.
• Assisted customers with testing fragrances and making decisions. • Achieved daily sales target and promoted special offers. • Handled cash and card payments accurately • Managed stock, restocking shelves and also checking inventory levels • Demonstrated in depth product knowledge of perfumes, brands and scent families
• Served multiple customers, ensuring a positive and friendly shopping experience • Retrieved products from the stock room quickly and accurately • Helped keep the shop floor clean, organised, and well-stocked • Worked well under pressure and as part of a team
• Assisted customers by finding correct shoe sizes using store scanners • Helped maintain shop floor presentation and cleanliness before closing • Worked efficiently during busy holiday periods and supported team goals