Open to Permanent
About
I am a seasoned retail professional with extensive experience in customer service and team leadership. I excel in managing store operations, enhancing shopping experiences, and inventory management. I'm adaptable to dynamic environments and committed to delivering high-quality service across diverse retail formats.
Previous Brands
Fashion & Textiles
New Sri Kumaran Textiles LTD
Work Experience
Customer Service Supervisor
Oct ‘24 - Now
New Sri Kumaran Textiles LTD
Key responsibilities: Managing daily customer interactions and ensuring smooth store operations to enhance the shopping experience; leading a team in delivering high-quality service, providing training, and fostering a positive work environment; assisting in inventory management, organizing stock, and resolving customer queries to maintain store standards.
Sales Supervisor
Feb ‘23 - Feb ‘24
Fashion & Textiles
OCT 2024 - PRESENT
Retail Experience
Retail Category
Luxury
High-end luxury
Other
Premium
High street
Work Environment
Shopping centre
Flagship store
High street store
Travel retail
Outlet
Department store
Boutique
Product Category
Menswear
Womenswear
Accessories
Leather goods
Footwear
Responsibilities
Greeting
Client Help
Aftercare
Styling
Packaging
Upselling
Online orders fulfilment
Product setup
Product labelling
Inventory control
Stockroom management
Stock control
Order preparation
Store Maintenance
Open/closing store
Languages
English - Work Proficiency
Tamil - Native
Education & Training
Kilinochchi Central College
GCE Advanced Level (A Level)
university of kelaniya
‘24 - ‘24
foundation
electronics and computer science